The email address you sign in to Adside with, and your organization’s name
Which workspace it is about
What you were doing and what happened instead
Screenshots, or a link to the Slack thread if it happened in Slack
Never send passwords or ad account access tokens by email. We will never ask for them.
Adside in Slack
The channel is probably not linked to a workspace yet; Adside replies with a short note saying so. In Adside, open that workspace’s Settings → Slack and add the channel. If Adside is not in the channel, type /invite @Adside there first.
Open Settings → Slack in Adside. Click Reconnect to approve the app again, or Switch Slack workspace to move Adside to a different Slack workspace.
Yes, in your internal channels. Turn on Answer every message in Settings → Slack. Channels shared with people outside your organization stay mention-only.
In Adside, open Settings → Slack and click Disconnect. Scheduled reports stop posting, Adside stops answering in Slack, and your linked channels are unlinked. You can also remove the app from your Slack workspace’s app settings.
Email support@adside.ai from the address you sign in with and tell us what you want deleted. Our privacy policy explains what we store and for how long.
No. Adside uses AI to answer questions and draft work, and AI-generated responses may be inaccurate. Check important figures and changes before you act on them.